Product Support Sales Representative at Mantrac Nigeria

Mantrac is the sole distributor for Caterpillar products in Nigeria, distributing and supporting machinery, power systems and material-handling equipment. The company provides customers with comprehensive solutions, backed by technical know-how, experience and in-depth knowledge of their local markets.

We are recruiting to fill the position below:

Job Title: Product Support Sales Representative

Locations: Abuja, Rivers & Lagos

Job Outline

  • Responsible for the implementation of product support programmes and policies.
  • Also to ensure the achievement of agreed sales targets and performance objectives.

Responsibilities

  • Visiting customers in the Region (old and new), prospecting for parts, unit sales and service opportunities and as well seek for regular patronage.
  • Sell and implement product support programmes such as CTS, REMAN, SOS, etc.
  • Prepare relevant quotations and/or tenders (accurate and complete to requirement)
  • Present to customers, arrange follow-up activities as desired, and ensure conversion to effective sales.
  • Ensure prompt delivery of parts or services (including back ordered items) and corresponding invoices to engender customer satisfaction and early payment when due.
  • Preparation and implementation of weekly call plan and corresponding summary report.
  • Keep abreast of product/service information from Caterpillar and related suppliers and ensure adequate dissemination to concerned employees and customers.
  • Promptly and effectively resolve customer complaints such as to retain their goodwill and confidence in the product, services and the dealership at large.
  • Actively involved in the Region’s debt collection drive on an on-going basis.
  • Establish and report competitive activities and sales opportunities (for parts, units & service.
  • Implement relevant marketing and promotional programmes as they arise.

Person Specification

  • HND / B.Sc. Engineering with 5 years working experience in Technical Sections of MNL or similar company.

Deadline: 15th March, 2024.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@mantracnigeria.com using the Job Title as the subject of the mail.


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