Triumph Power and Gas Systems Limited is an indigenous energy company with keen interest in Oil & Gas, Power, Marine and Industrial sectors. Our core service cuts across procurement, operations & maintenance of Rotating Equipment, Marine Hoses & Subsea Components.
We are recruiting to fill the position below:
Job Title: Supply Chain Analyst
Location: Lagos
Employment Type: Full-time
Job Summary
In this role, responsibilities include:
- Managing supply orders
- Coordinating with vendors for delivery dates
- Ensuring interdepartmental communication
- Monitoring delivery timelines
- Collaborating with Account Managers and Customers
- Reporting order performance to management
- Overseeing the flow of work from procurement to delivery
- Identifying process gaps, and maintaining clear communication channels.
Duties and Responsibilities
Order Processing:
- Responsible for receiving, reviewing, and accurately inputting customer orders into the system, ensuring availability of inventory, and collaborating with relevant departments or suppliers to expedite order fulfillment.
- Maintain meticulous records and documentation to facilitate efficient tracking and management throughout the fulfillment process.
Expediting:
- Monitor order status, identify potential delays, and proactively resolve issues to expedite order processing and delivery.
- Communicate effectively with suppliers, manufacturers, and logistics partners to ensure timely updates and coordination.
- Provide regular updates to internal teams and customers regarding order status and any changes to delivery schedules.
Order Fulfillment:
- Responsible for picking, packing, and shipping items accurately and securely according to customer specifications.
- Prepare shipping documentation and coordinate with shipping carriers or logistics providers.
- Perform quality checks to ensure products meet standards before shipping.
- Manage inventory levels, replenish stock as needed, and ensure orders are shipped on schedule to meet customer expectations.
Customer Relationship:
- Maintain regular communication with customers, addressing inquiries, providing updates on order status, and promptly resolving any issues or concerns
- to ensure customer satisfaction.
- Provide personalized service tailored to individual customer needs, solicit feedback to identify areas for improvement, and build strong relationships to
- foster loyalty and repeat business, with a primary focus on customer satisfaction throughout the order fulfillment process.
- Contact vendors for quotes, review offers, place orders, verify supplies, manage supply requisition, and communicate with suppliers to determine expected delivery dates and inform customers of potential delays.
- Ensure interdepartmental communication for improved coordination of productive operations.
- Monitor delivery timelines, check work quality against company requirements and specifications and ensure compliance with regulations.
- Collaborate with Account Managers and Customers for updates on delivery timelines.
- Compile, record and order performance and progress to management and key stakeholders.
- Responsible for monitoring the flow of work from supply procurement to actual product deliveries.
- Identify process gaps and consult with management to determine solutions.
- Maintaining a clear and open line of communication is crucial in this position.
Requirements
- Bachelor’s Degree in Engineering or related fields
- Minimum of 2 years of supply chain, production, and process improvement experience
- Effective oral and written communication skills with a strong analytical mind.
- Excellent at working in a multicultural environment, with a good team-building spirit.
- Good attention to details
- Behavioural Competencies:
- Attention to detail.
- Calm and collected.
- Organized
Deadline: 29th March, 2024.
How to Apply
Interested and qualified candidate should:
Click here to apply online
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