FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology – creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories.
Job Title: Monitoring & Evaluation Coordinator
Location: Maiduguri, Borno
The Monitoring, Evaluation and Learning (MEL) Coordinator will provide technical leadership and operations support to capture program intervention activities and results, ensure high-quality, timely, valid and verifiable data collection and analysis.
This individual shall be responsible for creating and managing complex M&E systems, designing complaints mechanisms and improvements to data quality, as well as the utilization of M&E data for the improvement of program operations, quality reporting and new business.
This includes establishing key components of the M&E system including selecting indicators, setting targets, developing and implementing M&E tools and systems, and reporting on all output and outcome indicators for the program. He or she will ensure that all staff are trained on the M&E components.
This position will report to the Response Coordinator and collaborate across sector teams, while also strategically building capacity of M&E staff.
Bachelor’s Degree required – Economics, Education, Environment, Health, Human Development, Information Science, International Development, Social Sciences or Related Field.
5-7 years’ experience in M&E activities for initiatives in humanitarian contexts
Demonstrated experience and knowledge in developing M&E systems and overseeing the collection and analysis of metrics and complaints mechanisms
Demonstrated experience in training on M&E systems and data collection.
Demonstrated experience remote managing and training staff.
Proficiency with database management software and on-line search tools required.
Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
Prior work experience in a non-governmental organization (NGO), government agency, or private company.
Experience with OFDA program and monitoring requirements.
Excellent written and spoken English and analytical skills
Lead planning of needs assessments with sector coordinators and other partners, where necessary. Lead development of baseline surveys as necessary.
Design benchmarking standards for quality monitoring and accountability measures; and train staff upon roll out
Support a data quality improvement and information management initiative across the region
Strengthen data analysis and use across program sectors, creating actionable reports for key stakeholders
Ensure that all programs are designed and implemented in accordance with international standards and the FHI 360 integrated approach
Ensure MEL resources are included at the proposal design stage to be integrated in crisis response programs
Create a beneficiary complaints mechanism and work with sector coordinators to train staff and implement within program activities
Provide strategic leadership and support across field sites the quality roll out of the MEL framework; with a focus on capacity building and accountability of staff
Work with M&E staff in each site to ensure that performance information is collected in each sector for proper documentation and reporting of activities
Monitor and maintains protocols, data collection instruments, data sets and manuals
Manage, train and mentor M&E team of local staff working in field sites and ensure high quality data collection
Ensure M&E indicators in database match donor reporting requirements and highlight program successes and impact
Proactively identify key program and themes areas for evaluation and analysis
Ensure program feedback loop so external findings results in improve quality of project management and implementation
In coordination with Response Coordinator, develop project implementation plans with strong monitoring and reporting components
Strengthen the capacity of the M&E team by identifying training opportunities and increasing the team’s knowledge of M&E protocols and practice
Provide written contributions to weekly, quarterly and annual reports as needed
Assist with proposal and grant modification development and design as needed
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