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Online Customer Service Agents Recruitment in an International e-Commerce Company

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As part of its expansion and development of its activities, an international company in the e-commerce sector is looking for the needs of its services for highly motivated peoples to ensure its online customer service.
Job Title: Online Customer Service Agent
Job Description
As a member of the team your role will be to answer the different requests of the users by mail only.
Note: This is a home job the applicant must have a computer / tablet or smartphone at his disposal, friendly for this type of activity and access to the internet.
Prerequisites:
  • Minimum GCE O level with good English writing skills (GCE A level is  recommended)
  • A computer,  tablet or a good smartphone at your disposal
  • Regular access to the internet
  • A friendly workspace and one or more available time slots
  • Google Gmail and Skype account or create one if you are selected
Your responsibilities include:
  • Respond to email client requests using the company’s email system
  • Moderate items sold by users to ensure compliance with terms of service
  • Participate and contribute to weekly online exchanges and meetings.
Profile:
  • We are looking for organized, rigorous, autonomous people because home based job requires a lot of rigor.
  • Ability to work in a multicultural team
  • Experience in the fields: customer service/support, in the ecommerce or call center would be an asset
  • An experience in sales, marketing and commercial would be a plus
  • Basic notions in computer science, office automation
  • Good writing skills in English will be to your advantage
How to Apply:
Send your resume only to: generationcash7@gmail.com
Note: for a start you can conduct this activity with your regular job and if you are fulfilled the workload will be increased gradually according to your abilities and skills.

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