Ntel is Nigeria’s most revolutionary 4G/LTE-Advanced network that delivers superfast call-connect times, crystal clear Voice-over-LTE and high-speed Internet access (up to 100Mbps). Our aim is to deliver value by providing the most advanced broadband-based solutions and supreme service.
Job Title: Sales Performance Analyst
Role Purpose
To provide analytical and administrative support to the Sales department, analyzing trade insight and channel development and expansion across all channels, proper reporting and performance tracking on all sales indices and parameters.
Minimum Requirements
Education:
Fluent in English
First degree in any related discipline.
Experience:
Minimum 2-4 years’ experience including:
2 years’ experience in Sales operations in a telecom or FMCG company.
Proficient in the use of Microsoft office packages.
Professional Certification:
Relevant Professional Certification from a recognized Professional body.
Key Role Responsibilities
Work with data stakeholders – IT, Finance to collate requisite data for sale performance monitoring
Responsible for timely generation of KPI reports and field reports such as would support the business and enhance productivity
Responsible for collating field sales reports and validating monthly activations
Periodically modify current reports to make reports more inclusive, robust and informative
Responsible for developing Performance Reporting and Monitoring Templates
Coordinate with the relevant IT and Network support team for the timely availability of the relevant reports in the correct format
Day to Day support for the regional teams and Business Partners. i:e Prompt complaints resolution with focus on the Business Partners and field sales staff.
Developing and writing of Business case on various initiatives and seeking of all relevant approvals when required.
Define processes to support seamless
Timely and accurate preparation of agent payout schedule vis-à-vis validated information
Critically evaluate information gathered from multiple sources and reconcile conflicts
Decompose high-level information into details and give general understanding and recommendation to stake holders
Coordinate between Sales, Marketing and other relevant departments to ensure a qualitative and timely report is available
Engage other team on solution to problems on field (Kuchio downtime, Faulty Kuchio, Agent ID lock and others).
Provide support and data as relating to sales performance to zones/regions
Provide insight and information from available data that gives competitive advantage to business and deliver same in a concise manner to make strategic decisions
Collate and evaluate reports to increase general sales productivity.
Analyze reports and highlight areas of weakness and strength based on agreed baseline for operational changes and action
Evaluate and manage performance trend from reports and evaluate performance calculated against set targets.
Competencies
Knowledge:
Good business acumen
Telecommunication savvy
Good understanding of sales and Data Analytics
Skills / Physical Competencies:
Good communication skills
Problem Solving skills
Organizational skills
Numerical skills
Attention to details
Data Analytical skills
Result-oriented
Multi-tasking skills.
Behavioral Competencies:
Networking skills
Interpersonal and Customer service skills
People Management skills
Quality / Technical Competencies:
Database management
Computer & Information Technology Appreciation.
Method of Application
Applicants should send their Applications and CV’s to: careers@ntel.com.ng
Leave a Reply