IT and Telecoms

Business Operations Manager Job at Venture Garden Nigeria, 23rd August, 2018

Venture Garden Nigeria (VGN) is a fast growing Software company with a vision to build an enduring organization with an ecosystem of value creators- while delivering high impact technology solutions for emerging markets through a culture of entrepreneurship and innovation.

We are recruiting to fill the position below:


Job Title: Business Operations Manager

Job Description

  • The BOM would function at the SBU Level, working closely with the General Manager to lead a multi-disciplinary team to deliver technical business solutions for our clients.
  • You will be responsible for contributing to the bottom line of the business’ revenue targets by ensuring efficient operations and effective execution of business strategy.


  • Operations Management – Knowledge of the principles, methods, metrics or tools for operations management, service delivery, customer service and IT/product support
  • Planning and Evaluating – Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
  • Quality Assurance – Knowledge of the principles, methods, and tools of quality assurance and quality control used to ensure a product fulfills functional requirements and standards.
  • Requirements Analysis – Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; includes.
  • Project Management – Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance
  • Business Process Reengineering – Knowledge of methods, metrics, tools, and techniques of Business Process Reengineering.
  • Cost and Resources Management – Knowledge of the principles and methods of costs and resource management including the time value of money, present value concepts, and quantifying tangible and intangible benefits.

Added Advantage:

  • Master’s degree or its equivalent.
  • Led multi-disciplinary teams
  • Delivered complex projects/programs taking it from concept to production
  • Worked directly in a Business Operations role or supporting a Business Development/Sales/Account Management team to design and deliver solutions/services to clients
  • Understanding and appreciation of the Software landscape.
  • Project Management experience is a plus.

Skills & Abilities:

  • Result driven
  • Change Management Skills
  • Interpersonal Skills
  • Stakeholder Management
  • Problem Solving
  • Team Building.
  • Leadership Skills
  • Excellent Communicator
  • Organizing and Planning
  • Decision Making
  • Financial Impact thinking
  • Agility and Adaptability

Principal Responsibilities and Accountabilities

  • Drive SBU compliance to enterprise processes, procedures, policies cascaded from the group e.g. out of office, timesheet etc.
  • Ensure organizational assets and tools (e.g. OneDrive, ERP, intranet etc.) are utilized.
  • Ensures Standard Operational Processes and Procedures are adequate and can recommend areas of improvement.
  • Drives continuous service improvement and operational standards e.g. Info security awareness, Health and safety standards etc.
  • Should be mature enough to deputize or stand in for a business leader in his absence
  • Responsible for the effective and efficient running of all revenue generating solutions.
  • Tracks the performances of all SBU solutions and ensures all hindrances to performances are eliminated.
  • Facilitates the provision and availability of resources required for the effective running of all solutions.
  • Manage end to end back office operations.
  • Provides oversight and support for operational execution across the BUs.
  • Ensure resource utilization tracking for proper personnel costs management for the SBU.
  • Be the responsible officer for all operational excellence type reporting.

Additional Information
Working conditions:

  • Flexibility is important.

Equal opportunity:

  • The role is open to anyone who meets the above criteria regardless of race or nationality

Competitive based on experience


How to Apply
Interested and qualified candidates should:
Click here to apply

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