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Fashion and Lifestyle

Retail Outlet Manager Jobs in a Fashion Brand – Abuja, Delta, Rivers

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Ascentech Services Limited – Our client, a leading fashion brand with offices across Nigeria is currently recruitng an objective-driven candidates for the position below:

Job Title: Retail Outlet Manager

Locations: Abuja, Asaba- Delta and Port Harcourt – Rivers

Duties
Target Achievement:

  • Responsible for achievement of set Sales target for the store
  • Responsible for Social media marketing, by virtue of the activities increase followers and sales in targeted regions
  • Responsible for achievement of all store KPI targets

Customer Service:

  • Ensure all staff follow Meet, Greet and Direct
  • Customer feedback mechanism.
  • Sending frequent emails / gifts to the customers on various occasions
  • Ensure staff and managers proactively resolve customers Enquires/complaints / prompt shipping of customer orders and collection
  • Mystery Shopping Audit

Stock Management & SOP:

  • Commercial Audit report based on seasons/ process
  • Ensure all measures are taken to control shrinkage
  • Ensure that all stock consolidation is executed as per timelines

Marketing & Promotions:

  • Ensure all marketing & promotional activities are executed as per timelines and monitored to achieve the Promotion Objective as per the season
  • Use of all social media platforms to increase the followers, regular and creative postings on the social media platforms.
  • Ensure that the Visual Merchandising and plan-o-gram guidelines are followed as per the SOP
  • Creation of the customer data base

Staff Management:

  • Ensure timely execution of staff engagement & training calendar
  • Ensure staff retention and engagement is high through motivation, coaching and guiding

Administration:

  • Ensure daily and weekly review with team is done and required actions are highlighted
  • Share DSR report on daily basis, collections, bank remittance
  • Ensure all store facilities are in line with norms

Education, Essential Skills, & Other Requirements

  • HND/B.Sc in any discipline
  • A minimum of 3 years’ experience in a similar capacity
  • Ability to lead a team.

How to Apply
Interested and qualified candidates should send their CV to: cv@ascentech.com.ngusing the “Job Title” as the subject of the mail.

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