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IT and Telecoms

Technical Support Engineer in a Fintech Company

Tech TalentHunter Limited – Out client, a Fintech company is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Technical Support Engineer

Location: Lekki – Lagos

Job Description

  • Would you like to work on complex and interesting systems within a diverse, supportive environment whilst gaining valuable knowledge of banking applications?
  • You’ll manage tickets, perform initial diagnostics and engage the engineering support team to resolve incidents within the agreed SLAs; keeping the client up to date on progress and resolution.
  • You will partner with Service Managers to conduct root cause analysis on technical issues and spend about 20% of your time coding to fix issues.
  • You’ll be working in a technology-driven environment with regular tech talks and will have your voice heard on suggestions for improvements and the introduction of new technologies, working with a team of senior technologists.
  • You could be joining a growing FinTech that are developing a complete retail banking platform that is capable of being configured to suit the needs of any bank. The product has been engineered from the ground up as a Cloud Native, microservice API architecture platform.
  • As a Technical Support Engineer, you will join the team responsible for the validation of issues pertaining to core infrastructure, platform and the banking layer.

Requirements

  • Bachelor’s Degree
  • Advanced analysis and problem-solving abilities
  • Ability to explain technical concepts to both technical and non-technical stakeholders
  • Coding skills with Python, Go or Java
  • Experience analysing monitoring tools, generated logs and associated dashboards
  • Collaborative with excellent communication skills

Remuneration
Salary is very competitive, Island and its environs residents preferably.

Deadline: 19th October, 2020.

How to Apply
Interested and qualified candidates should send their CV to:¬†techtalenthunter@gmail.com¬†using “Technical Support Engineer” as the subject of the mail.

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