Customer Service Representative (Hausa Speaking) in a Reputable Institution

Inguest Global Partners Limited – Our client, a reputable institution is recruiting to fill the position below:

Job Title: Customer Service Representative (Hausa Speaking)

Location: Oshodi, Lagos
Employment Type: Full-time

Job Functions

• Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
• Handle dissatisfied customers politely and professionally.
• Provide exceptional customer service.
• Maintain documentation of customer inquiries and responses for future reference.
• Direct or route customer calls to appropriate personnel for assistance.

Experience, Qualification, and Required Skills

• SSCE / OND, a degree from a reputable institution.
• 1 year experience.
• Excellent communication skills (both written & oral).
• Good interpersonal skills.
• Must have a working knowledge of Microsoft Office, Excel and Word and the ability to use the internet.

Salary

• N25,000 – N37,000 monthly.

Deadline: 30th June, 2021.

How to Apply
Interested and qualified candidates should send their updated Curriculum Vitae (CV) to: comms@igpl.com.ng with “Customer Service Representative (Hausa Speaking)” as the subject of the email.