Categories
Recruitment / Consulting

Latest Vacancies at Inguest Global Partners Limited

Inguest Global Partners Limited – We lead a Business Solutions and Service Advisory Group, assisting clients in designing and deploying appropriate Organizational Growth and Innovation Solutions.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Yaba, Lagos
Employment Type: Full-time

Job Functions

  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
  • Maintain documentation of customer inquiries and responses for future reference.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Handle dissatisfied customers politely and professionally.
  • Track and follow up on all customer request promptly.
  • Maintain broad knowledge of all company products, services, and promotions.
  • Identify and implement new process plans to improve customer support service.
  • Manage a large volume of customer calls in a friendly and courteous manner.
  • Provide exceptional customer service.
  • Greet and address customers in a friendly and respectful way.

Experience, Qualification, and Required Skills:

  • OND / HND qualification from a reputable institution.
  • 0 – 2 years work experience.
  • Excellent communication skills (both written & oral).
  • Good interpersonal skills.
  • Must have a working knowledge of Microsoft Office, Excel and Word and the ability to use the internet.

Salary
N50,000 Monthly.

 

Job Title: Operations Officer

Location: Yaba, Lagos
Employment Type: Full-time

Job Functions

  • Maintain 100% collections rate.
  • Manage repayment instruments (direct debit and cheque).
  • Manage disbursement on Gemini and Bank.
  • Manage posting on the banking application (Gemini).
  • Performs loan management functions such as loan creation, loan disbursement, liquidation etc.
  • Customer and loan document management.
  • To maintain designated accounting records for all receipts and payment within the company and ensure that vouchers are properly coded and keyed into the computer system on daily basis.
  • To assist in credit control which shall among others involve contacting client with due balance and providing reconciliation if need be.

Experience, Qualification, and Required Skills

  • HND / B.Sc Degree from a reputable institution.
  • 3 – 5 years work experience.
  • Excellent communication skills (both written & oral).
  • Research Capability, Numeracy and Work Philosophy.
  • Good interpersonal skills.
  • Must have a working knowledge of Microsoft Office, Excel and Word and the ability to use the internet.

Salary
N100,000 Monthly.

Deadline: 30th June, 2021.

How to Apply
Interested and qualified applicants should send their updated CV to: jobs@igpl.com.ng using “Customer Service Representative” as the subject of the mail.

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