Recovery Analyst (FinTech) in an AI-Driven Lending Platform

Black Pen Recruitment – Our client, an AI-Driven lending platform, is recruiting to fill the position below:

Job Title: Recovery Analyst (FinTech)

Location: Nigeria
Type: Full-Time, Permanent

The Team

  • The team consists of innovators and builders with domain expertise in the lending space.
  • They share a determination to continue leveraging data driven approaches to problem solving by building products that the market needs and API integrations that drive value across the board.

Job Description

  • Are you experienced in customer services? Have you worked with collection of outstanding debt before? Do you enjoy a fast paced startup environment?
  • We have an amazing opportunity available to join a Fintech start-up who is making it easier to finance SMEs in Africa.


  • Ensure repayment rate stays at 98-99% so that the company can continue to grow revenue at a rate of ~30% each month
  • Recovery of 50% of overdue portfolio each month.
  • Verify that all guarantors understand their legal obligations to the borrower by calling guarantors of all borrowers in a timely manner.


  • Strong telephonic communication skills
  • Ability to hold people accountable
  • Able to have difficult conversations
  • Are a persistent person
  • Extremely determined
  • Customer services experience a plus
  • Strong organisational skills.

How to Apply
Interested and qualified candidates should:
Click here to apply online


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