Collection Officer at OTP Internet Technology (9Credit)

OTP Internet Technology (9Credit) is a Fin-tech company that provides quick access to loans via an online process.

We are recruiting to fill the position below:

Job Title: Collection Officer

Location: Oregun, Lagos
Employment Type: Full-time


  • We are recruiting for a Collections Officer who can help us achieve our company’s financial goals.
  • The ideal candidate for this position must be willing to work as part of a dynamic team.

Job Description

  • Monitor accounts to identify overdue payments
  • Make calls to customers about their loan repayments
  • Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
  • Negotiate payment plans and schedules
  • Conduct collections process on each customer that includes, phone calls, emails and text messages
  • Develop collection methods that brings in revenue and ensure full repayment of loans
  • Process payments and refunds
  • Keeping accurate records and reports on collection activities

Job Specification

  • Minimum of B.Sc / HND / OND in related field
  • Minimum of 1 year of experience in similar role
  • Tech-savvy with working knowledge of Microsoft packages
  • Goal oriented so as to meet daily targets
  • Excellent communication skill (written and oral)
  • Patience, ability to manage stress and negotiation skill.
  • Open to working on Saturdays
  • Customer service training/experience.
  • Applicant must be from Ikeja and its environ. E.g (Ikeja, Oregun, Ojota, Ketu, Oshodi, Iyana Ipaja, Agege. Close proximity is an added advantage)

Deadline: 30th September, 2021.

Method of Application
Interested and qualified candidates should send their CV to: using the Job title as the subject of the mail.


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