Categories
Recruitment / Consulting

Customer Service Officers at Khenpro Global Services

Khenpro Global Services is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Service Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

  • Preparing the Customer Service Guidelines.
  • Solving all product or service related issues of the customers.
  • Keeping a proper record of the customers.
  • Maintaining and updating the information of the customers regularly.
  • Providing the best possible solution to the queries of the customers.
  • Take customer orders and fulfil them.

Requirements

  • HND / Bachelor’s Degree with 1 – 3 years work experience.
  • Proven customer support experience or experience as a Client Service Representative.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Customer orientation and ability to adapt / respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Must be ready to work Mondays through Saturdays and rotational basis on Sundays.
  • Previous experience working in a confectionery company is an added advantage.

Salary
N60,000 – N80,0000 monthly

Deadline: 28th February, 2022.

Method of Application
Interested and qualified candidates should send their CV to: hr@khenpro.com using the Job Title as the subject of the mail.

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