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Vacancies In A Leading Fashion Outlet

Stresert Services Limited – Our client is one of the leading fashion outfits in Nigeria with cutting edge trends and global appeal styles with clients ranging from popular international personalities and models all over the world.
Due to recent expansion, there is the need to hire qualified candidates to join our team of highly motivated professionals in the capacity below:
 Job Title: Retail Sales Associate (Fashion Industry)
Location: Lagos
Job Description
  • Stay up-to-date with product features and maintain our showroom’s visual appearance in high standards.
  • Ultimately, you will ensure to achieve excellent customer service while consistently meeting the showroom’s sales targets.
  • This is a rewarding opportunity in an environment that supports success.
  • We are seeking a result-driven professional with outstanding selling skills to join our team as Retail Sales Associate.
  • The person in this position will be responsible for all sales job duties, from generating leads to closing sales.
  • The Retail Sales Associate’s responsibilities will include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions.
  • This person should also be able to promptly resolve customer complaints and ensure maximum client satisfaction.
Key Elements of the Role
  • Report to the Head, Sales
  • Act as the first port of call while welcoming customers to the showroom and answer their queries
  • “Go the extra mile” to drive sales
  • Team up with other departments to ensure proper customer service
  • Build productive trust relationships with customers
  • Comply with inventory control procedures
  • Suggest ways to improve sales (e.g. planning marketing activities, changing the showroom’s design)
  • Liaise with customers and in house design/development teams in order to develop seasonal ranges
  • Providing customers with accurate and timely sampling, costing, lead-time and delivery Information as needed working with the head office production team
  • Identify potential new customers/markets in association with Head of Design and Product Development to develop business
  • Identify key trends in association with Design and Production teams
  • Be in constant communication with prospective customers via cold calls, warm calls, networking events and the use of social media with the goal of generating sales
  • Utilize existing customer and resources to network and build customer referrals o Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers’ needs and provide assistance and information on product features
  • Follow and achieve department’s sales targets on a monthly, quarterly and yearly basis
  • Maintain in-stock and presentable condition assigned areas o Actively seek out customers in showroom
  • Remain knowledgeable on products offered and discuss available options o Process POS (point of sale) purchases
  • Cross sell products and handle returns of merchandise
Requirements, Skills & Experience
  • Bachelor’s degree/HND in Business Administration, Marketing or any other relevant discipline with 3 years proven work experience as a Retail Sales Associate, Sales Representative or similar role
  • knowledge of International fashion business practices and procedures
  • Ability to work long hours
  • Ability to coordinate external partners
  • Excellent poise, presence, and presentation skills
  • Self-starter with mature analytical skills and ability to work under pressure
  • Ability to handle people, processes and products
  • Innovative and forward thinking, with a track record of executing new ideas
  • Excellent organisational skills
  • High level of attention to detail
  • Good problem solving and decision making skills
  • Good negotiation and persuasion skills
  • Experience in the use of ERP
  • Excellent verbal and written communication skills
  • A good working knowledge of Microsoft Office tools such as Word, Outlook and Excel
  • Business acumen and understanding of the retail products and business cycle
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English and basic Math skills
  • Working knowledge of customer and market dynamics and requirements
  • Track record of over-achieving sales targets
  • Hands-on experience with POS transactions
  • Familiar with inventory procedures (FIFO, LIFO, etc)
  • Excellent communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner
Interested and qualified candidates should send their CV’s to: recruitment@stresertservices.com Using “f-SSE” as the subject of the mail.
Job Title: Executive Assistant (Fashion Industry)
Job Description
  • The executive assistant will provide high-level administrative and executive support to the Founder & CEO by conducting research, preparing reports, handling special projects & information requests, preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings.
Key Elements of the Role
  • Report to the Founder & Chief Executive Officer
  • Pro-active plan and manage the CEO’s time and appointments to enable the CEO focus on delivering strategic objectives and business goals
  • Work in line with the CEO’s work habits and preferences
  • Act as the central contact point for the CEO, screening telephone calls, enquiries and requests and handling them where appropriate
  • Ensure that decisions and work is appropriately delegated in the absence of the CEO
  • Review and attend to all forms of correspondence and communicate on behalf of the CEO
  • Complete administrative and project related work delegated from the CEO o Represent the CEO in a professional manner to internal and external clients o Organize all travel logistics for the CEO as required
  • Provide back-up administrative support to other members of the Senior Management team where other staff are on leave
  • Coordination of Board Meetings dates and attendances including compilation and distribution of Board packs
  • Ensure appropriate venue and equipment booking for events including refreshments where appropriate
  • Act as a liaison with the Board Members/Directors where approvals and signatories are sought by the CEO on behalf of the business
  • Set up and maintain annual calendar of meetings and events across the business o Ensure the CEO is well prepared and has relevant documentation for meetings o Prepare and distribute agendas, pre-reading papers and rooms for meetings
  • Accurately record minutes of various meetings and distribute to relevant parties in a timely manner
  • Manage the practical and administrative requirements for organizational events as required
Desired Skills & Experience
  • A good Degree in a relevant field with at least 5 years of proven experience providing executive support in a structured organisation
  • Experience in the retail industry or in a fast growing company is an advantage
  • Excellent poise, presence, and presentation skills
  • Very strong interpersonal skills and the ability to build relationships with stakeholders, including Board of Directors, Senior Management Team and external partners
  • Strong organizational and analytical skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
  • Expert level written and verbal communication skills
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability
  • Able to see the big picture and provide useful and strategic advice and input across the company and on the executive team
  • Highly professional and ethical with ability to maintain confidentiality
  • A strong change agent and communicator
  • Excellent people management and development skills
  • Possess excellent leadership and business partnering skills to achieve results through organisational resources
  • Demonstrated process improvement skills
  • Ability to coordinate external partners
  • Self-starter with mature analytical skills and ability to work under pressure
  • Innovative and forward thinking, with a track record of executing new ideas
  • Excellent organisational skills
  • Good negotiation and persuasion skills
  • A good working knowledge of Microsoft Office tools such as Word, Outlook and Excel
Proposed salary is N1, 800, 000 gross per annum.
Interested and qualified candidates should forward their CV’s to: mgtpositions@streserts.com using ‘f-SEA’ as subject of mails.
Application Deadline 2nd July, 2018.
Note: Only candidates who meet the qualifications listed above will be invited for interviews.
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